Valet Laundry & Dry Cleaning

Convenient collection and delivery service from your building

HOW IT WORKS

1. Place order online in seconds

Submit your order in a matter of seconds paying online

2. Arrange Collection with our team

Place your order in a labelled bag for our team to collect

3. Sustainable, modern service execution

Our team will carry out your service in our state of the art sustainable facility

4. Redelivered before you know it

We’ll deliver back your clothes meeting you in person to hand over

IMPORTANT INFORMATION ABOUT OUR LAUNDRY SERVICE

Checking Items Please ensure to thoroughly check all the garments for hazardous items e.g. coins, pens, keys, etc. as we hold no responsibility for any items lost or damaged as a result of the cleaning process. 
Washing and Drying Process The load is washed at a 30 degree cycle and tumble dried at a medium heat. As we process a high volume we might not always be able to cater to personal requests (e.g. temperature, washing powders, etc.). Please note that the items are not ironed. 
Colour Separation If you would like us to wash your dark and light colours separately please select this service. Although we will take the utmost care in doing this we will accept no responsibility if there is any bleeding or colour transfer during the cleaning process. 
Size of Bag Your laundry bag must not exceed a single load (which is usually 7kg). Any orders above 7kg will be charged as an additional wash, dry and fold order. 
Damaged Items As this is a service wash we will not be liable for damage to items as we wash by the load and do not inspect the care labels of each garment. For garments that need to be specially treated i.e. leather, silk, cashmere, fur, velvet and other delicate garments, please ensure that these items can be machine washed and tumble dried. 
Tagging Laundry items are tagged by the load and not individually tagged. Therefore, we cannot accept liability for missing items.

FAQs

When can you collect?

How long does it take to get my items back?

Can I arrange for items to be left somewhere?

What if the items I want cleaned are not listed on your form?

What if I have an issue with my order?